Privacy Policy
Your privacy is important to you at Corner Ticket Source
Information We Collect
When you reach out to us for corporate floral arrangements or gift services, we gather details you willingly share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a customized service that aligns with your business needs.
Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance site performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver exceptional customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
Corner Ticket Source respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to keep it safe. This involves secure storage, encrypted communications, and restricted access to personal information inside our company.
Secure Storage
We store personal data in secured systems with access controls and ongoing security monitoring.
Encryption
We encrypt sensitive data transmissions to safeguard information as it travels between your browser and our systems.
Limited Access
Only staff who require the data to deliver services may access customer information.
Although we employ robust security measures, no online transmission is entirely risk-free. We continually update our security practices to defend against growing threats.
Your Privacy Rights
You hold important rights over your personal data. Under applicable laws, you may be entitled to access, amend, erase, or limit how your data is used.
To exercise these rights, contact us via the details at the policy's end. We will respond within a reasonable period as required by law.
Data Retention
We keep personal data only as long as needed to provide our services and fulfill legal obligations. Retention durations vary by data type and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order details: about three years after the last service interaction
- Payment records: around seven years to satisfy tax and accounting requirements
- Website analytics data: roughly two years and two months for service improvement analysis
- Marketing preferences: until you unsubscribe or roughly two years of inactivity
Cookies and Website Tracking
We employ cookies and related technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to retain your preferences and assess site performance.
You can manage cookie options in your browser settings. Note that turning off certain cookies may impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
The site may include links to external websites or services. This privacy policy covers only Corner Ticket Source and our site. We are not accountable for the privacy practices of other websites.
We recommend reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Changes
We may periodically revise this privacy policy to reflect shifts in our practices, offerings, or legal requirements. When substantial updates occur, we will refresh the "Last Updated" date at the top of this policy.
Please take a moment to review this policy occasionally to stay informed about how we protect your information.
Reach Out About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Reach Out About Privacy
Corner Ticket Source Privacy Team
10 Petal Parade, London
London, United Kingdom W1A 1AA
Email: [email protected]
Phone: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within about a week.